When unable to place an order due to system trouble, please contact us.
We are equipped with emergency order system (CLICK system) in case of emergent situation.

Once customer?s account number and its password are confirmed, our staff will place an order
on behalf of customer.
When ordering KOSPI futures/options and overseas products over the phone, off-line fee will be charged.
If the emergency situation is occurred due to either Korea Exchange?s system failure or Hi Investment & Futures? system
connection trouble with Korea Exchange, our staff will not be able to assist in this matter.
(applies to only KRX products)

Telephone Number
International Sales Team (KRX Product) 82- 2-788-7152
Strategy sales team(Overseas Products) 82-2-788-7035
Night Desk (Overseas Product) 82-2-788-7035